
MI_Readiness Streamlines the Implementation of Your Customer Information Systems in Three Phases
We assess the maturity of key capabilities then provide recommendations, in an actionable roadmap, to address before, during and throughout the program’s life cycle....
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Get Ready to Revolutionize the Way You Engage with Your Customers!
Introducing IDEA - Meridian's state-of-the-art digital engagement platform seamlessly integrates all critical customer touch points, including bill presentment, payment processing, and customer engagement. We understand that utilities are more focused than ever on exceeding customer expectations. Our IDEA solution is designed to enhance the customer experience with intuitive, user-friendly portals that can be accessed from anywhere on any device....
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Meridian Integration’s Professional Services
Meridian Integration’s Professional Services Team is Comprised of Industry and Technology Experts, with Specialized Training and Certifications Necessary for Leading your Projects, Regardless of Size or Complexity....
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IDEA for Cashiers for walk-in payments
At Meridian, we understand that providing an all-in-one, easy-to-use, integrated solution is critical for cashiering and creating an excellent walk-in payment experience for customers. That's why we've developed IDEA FOR CASHIERS - a comprehensive walk-in payment solution designed to maximize cashier efficiencies and ensure customer satisfaction. ...
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IDEA for Agents is a user-friendly, intuitive platform that streamlines customer service.
Looking for a better, more integrated solution to manage your customer care team? Look no further than IDEA for Agents - the perfect solution for agents who need quick and easy access to customer account information and the ability to perform business processes efficiently. Our intuitive, user-friendly platform minimizes clicks, effort, and complexity for simple and complex service transactions, improving servicing and customer satisfaction....
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