We were glad to share with everyone what a great application Meridian has available and what great teamwork we had together on this project. Meridian is amazing to work with and we appreciate all you did during our project to make our portal such a success......
Read MoreEmpowering
Utility
Companies
Through every phase of their IT/OT lifecycle
Driving the Digital Evolution of
Utility Companies
Oracle Energy and Water
- Advisory and Planning
- Implementation
- Upgrade
- Support
Customer Experience
- Digital Engagement Platform
- Manage Customer Touch Points
- Bill Presentment
- Payment Processing
- Real-time CIS Integration
- Customer & Agent Dashboards
- Customer Self Service
- Fully Customizable
Professional Services
- Project Management Office (PMO)
- Organizational Change Management (OCM)
- Application Maintenance
- Application Support
- Data Governance
- Cyber Security
- Quality Assurance Testing
Advisory Capabilities
- Business Process Assessments
- IT Technology Assesments
- Business & Technology Planning
- Vendor Evaluation & Awards
Transform Your
Customer Experience with IDEA
Meridian’s state-of-the-art digital engagement platform seamlessly integrates all critical customer touch points, including bill presentment, payment processing, and customer engagement.
- Real-time CIS integration for all customer transactions, including electronic payments, outage information, and usage information
- Comprehensive customer and agent dashboards that keep you informed and in control
- Robust end-to-end customer self-service capabilities that reduce operational costs and improve efficiencies
- A fully customizable interface to align with your brand standards
Experience the Power Of
Our End-to-End IT Solutions
Our Partners & Clients
Since 2008, we’ve worked with hundreds of utilities and energy companies
From Our Customers
We serve a diverse range of clients in the water, gas, electric, and municipal services sectors.
Courtney Basile
Project Manager, Greenville Utilities CommissionCourtney Basile
Project Manager, Greenville Utilities CommissionWe were glad to share with everyone what a great application Meridian has available and what great teamwork we had together on this project. Meridian is amazing to work with and we appreciate all you did during our project to make our portal such a success…
“We were fortunate to have a long-term partner like Meridian on our team for configuration of the CCS product. Their understanding of our business processes, technology and integrations was essential to delivering an effective solution for our business and our custome...
Read MoreTerry Vicuna
Manager, Customer Information Systems and Billing of El Paso Electric CompanyTerry Vicuna
Manager, Customer Information Systems and Billing of El Paso Electric Company“We were fortunate to have a long-term partner like Meridian on our team for configuration of the CCS product. Their understanding of our business processes, technology and integrations was essential to delivering an effective solution for our business and our customers,”