Managed Support Services
Meridian managed services team is designed to give our clients the flexibility and peace of mind they desire. We can be there to assist as needed or lead the way for your organization.
We provide 24×7 application specific support, as needed enhancements and bug fixes or full service IT operations focused on ensuring your key business systems are up to date and available when you need them. We specialize in making your systems work for you, rather than you working for your systems. Our proprietary methodologies and processes allow Meridian to streamline support processes, testing and training, while keeping your costs low and predictable. We work with each client to determine what your exact needs are, so you don’t pay for services you do not need.
We are an Oracle Gold Partner specializing in Oracle Utilities Products, Oracle E-Business Suite and Oracle SOA Suite to name a few. We are here to help you succeed and find the right level of managed services for your organization.
Our Storage footprint and cost was continually increasing, Quality of test data was insufficient in spite of higher volumes of accounts to provide more scenarios, refreshing test environments was time consuming due to higher account volumes, no method in place to provide purge functionality that would maintain data integrity. After implementing the Meridian EDMS platform the Immediate result was the elimination of 17TB of premium storage that supported test environments and one high end Unix server that hosted the databases, reductions in storage growth provided O&M savings of $2 M costs over 5 Years, avoided capital costs of $4.4 M from storage purchases no longer required, smaller test databases through the use of EDMS functionality that provides representative samples of accounts specific to our installation, faster test database refreshes through the use of EDMS representative samples and Improved test quality through the use of EDMS data extraction process which allows users to extract accounts that specifically address their test scenarios.
— (BGE) Baltimore Gas and Electric Company